Start with a call.

Tell us where you are in Fresno or the surrounding area, and what is happening with the lock, key or garage door. We can start with the facts you have.

A few useful details

• Your exact address, cross street and the entrance or parking area.
• Whether the door is open or locked, and whether a working key remains.
• For car keys: the vehicle’s make, model and year.
• For a garage: what the door and opener do when you try to use them.

Before arranging work

Ask about availability for the address, the proposed service, parts and pricing. Tell us about access restrictions, parking instructions or shared entrances. Keep identification and any relevant ownership or authorization documents available.

If someone is in immediate danger, contact emergency services first. Otherwise, avoid forcing a key or moving a damaged garage door while you arrange the appropriate help.